Diamond Succession Scorecard
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DJM Institute
1. the incumbent leader transfers his know-how and finds a new role
2. the successor is competent and well-motivated
3. there is governance of the family business and of the family
4. the successor finds his proper place in the leadership team
5. the family business is professionally run
6. the succession is carefully planned
7. relationships within the family are good
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  jozef lievens

2. the successor is competent and well-motivated
Central in the succession process is that the management of the diamond family business ends up in the hands of a competent and well-motivated successor. But what does this mean? In other words: what qualities are required of a successor?

Firstly the successor needs passion and ambition to continue the diamond family business.

Secondly a lot of professional skills are required : technical skills as product and client knowledge, management skills and personal skills. Emotional intelligence has become very important for a family business leader.

Next it is important that a successor demonstrates real leadership skills which entails also that he is a visionary entrepreneur.

Last but not least the successor must demonstrate commitment and respect for the family.

Just as important as the competence is the motivation of the successor. Successions work out a great deal better when the candidate-successor has a strong desire to lead the family business and also finds this a fascinating challenge. Moreover, the successor must have had the freedom to choose to join the family business.

Once officially designated as successor, the representative of the next generation is confronted with a new challenge. He must prove himself as the new leader. This does not always go smoothly, because the successor generally finds himself in the phase of succession where he shares the management of the family business with the incumbent leader.

The great challenge for the successor is to strike a proper balance between continuity of the management on the one hand and innovation on the other. Such innovation obviously entails a risk of conflicts with the incumbent leader. Some people believe that crises are unavoidable. Yet only a minority of successors achieve credibility by resolutely innovating. Frequently it is more successful not to make all-too sudden changes, but to introduce innovations around an axis of continuity. In this way, the family network - which is based on trust - remains intact, and the successor will also run into less resistance from the incumbent leader.


Jozef LIEVENS holds a degree in law and an MBA. He is a lawyer and partner in the Eubelius law firm. He is managing director of the Institute for Family Business and FBNet Belgium. He is an UAMS executive professor teaching the module "Leading the Family Business" in the DJMI Managing the Diamond and Jewellery Course. His website is: www.familiebedrijf.be
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